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Contact Us

Let’s Stay In Touch

At Shoy, we want to make sure we are always connected with our customers.

Need Support?

Have a question about something you see on our website? Need help finding a certain type of product? Email us at and we’ll get back to you as soon as possible!

Melbourne pick ups: 7 Patho Court Westmeadows VIC 3049. Please email us to book in a time for collections.

Questions about your order?

Are you wondering when your order will arrive? Need to make a change to your existing order? Send us an email. Please note: Changes to orders must be submitted within 2 hours. Please include the change needed (change of address, cancel order, etc.) in the subject line or else we won’t be able to process your request. More information can be found on our FAQ page. 

Want to live chat?

We love a good chat. Whether you have a question or just want to say hi, you can chat with the Shoy team live from 9am-6pm (AEST) 7 days a week.